Amaze Your Audience with Creative Animation Design!

Frequently Asked Questions

• How many Providers will be working on my job?

  Normally, the higher the reward, the more designers attracted to the job.

• Will the services be customized for me?

  Designers submit their bids according to your requirements. We will review these bids to ensure that all the bids you receive are valid.

• Can I ask for revisions to the bids I have received?

  Definitely. You can request as many revisions as you need to get the picture you love. Even after you have chosen the winner, you can still request changes to get it to that 'perfect place'.

• Can I cancel and get refund after the job is posted?

  You may NOT cancel the job and get any refund when the job is still open; after the job is closed for bidding, only if you get no bid, you may cancel the job and get a refund with USD 5 service fee charged by Witmart. You may not cancel the job and get refund in other cases. Except for job award, other fees like featured services are not subject for refund. Please read “Cancellation and Refund Policy” for more details on exemptions and exceptions.

• Can I choose multiple winning Providers?

  Of course! If you want multiple Providers, you can set your job as open to multiple winning bids when you post it.

• What assistance can Witmart provide for me?

  We appoint a dedicated Witmart Account Manager, effectively bilingual in English and Chinese, for you. We have offices at China, Canada and the US, offering you one to one assistance anytime, anywhere.